We are having a lot of issues with chromebooks not being charged when students come to school. Issues we are hearing are “I didn’t even use the chromebook at night” or “I did charge it, but it’s still dead”
How to fix these issues….
- When the chromebook is simply closed it is not turned off and therefore still using battery. The only time the chromebook will not use battery is when it is completely turned off. Simply shutting the chromebook will not turn it off. It is technically in “sleep mode” and will still use battery. That’s why even thought the chromebook isn’t being used the battery still dies.
- If the chromebook is plugged in, but still didn’t charge it could be that the plug was not in the chromebook all the way. Another problem could be that the two parts of the charging cord have come undone or are not pushed together enough. The charging cord has and AC adapter and then a cord going from the adapter to the wall to charge. If the adapter isn’t plugged in all the way to the wall cord it will not charge the chromebook.
Please make sure your student is correctly charging their chromebook at night. The school will soon be creating consequences for students that forget their chromebook or when they do not come fully charged. Please let any teacher know if you have any other questions or concerns about the chromebook.